Service and After Sales

At PSI, we understand that maintaining peak performance for your vacuum and low pressure systems is just as important as the equipment itself. As an Official Elmo Rietschle partner, we offer comprehensive service and after sales support designed to maximise uptime, reduce maintenance costs, and ensure your machines operate at their optimum efficiency.

Local Support You Can Rely On

Our team of fully trained Elmo Rietschle service technicians is based locally in Ireland. They provide expert on-site service, support, and maintenance for all Elmo Rietschle equipment. Additionally, our technicians have extensive experience working with comparable competitor machines. This means you can rely on our team to keep all your vacuum and low pressure systems running smoothly, regardless of the manufacturer.

With our local support, we are able to respond quickly to any service request. This reduces downtime and ensures that your production lines or critical processes are not interrupted. By working closely with your operational team, we can provide guidance on best practices, preventive maintenance, and operational optimisation.

Peace of Mind with Service Contracts

Signing a service contract with PSI provides numerous benefits that protect your investment and increase operational efficiency. Our service contracts include predictive and proactive maintenance to avoid unexpected downtime, ensuring that your vacuum and low pressure equipment continues to perform reliably.

Key benefits of a service contract include:

• Free replacement machines while your original machine is being repaired
• Inclusion of all your vacuum and low pressure equipment, even competitor machines
• Use of only genuine Elmo Rietschle spare parts
• Extended warranty cover options for added peace of mind

A service contract helps businesses plan maintenance schedules efficiently and reduces the risk of unplanned interruptions. In turn, this allows teams to focus on core production activities rather than equipment issues.

Repairs and Refurbishment

Our repair services cover all Elmo Rietschle products as well as equipment from comparable competitors. Repairs are carried out using highly skilled technicians and always incorporate genuine spare parts to ensure reliable operation.

Refurbishment goes a step further. It includes the replacement of all wear parts and comes with a six-month warranty. Each refurbished machine is tested thoroughly to guarantee that it meets original performance specifications.

Using genuine spare parts is essential to maintain the efficiency and longevity of your equipment. Each component is precision engineered to work in harmony with the rest of the machine. By using original parts, you benefit from:

• Maximised efficiency
• Reduced equipment stress
• Optimum operational performance
• Fully tested components
• Extended operational life
• Minimal downtime

Every Elmo Rietschle vacuum and low pressure machine is designed with components that have been tested in multiple iterations to achieve peak performance. Genuine spare parts replicate this factory quality, ensuring that refurbished or repaired equipment operates as efficiently as when it was new.

Loaned, Exchanged, and Leased Equipment

We understand that sometimes you need immediate solutions while your equipment is being serviced. PSI offers flexible options to ensure your operations continue without interruption.

1. Loaned Equipment – We provide temporary loaned vacuum pumps or compressors while your equipment is being repaired. You are responsible only for shipping and maintenance costs.
2. Exchanged Equipment – If a machine is defective, you can exchange it for refurbished equipment. We will provide an individual offer tailored to your specific needs.
3. Leased Equipment – For short-term increases in vacuum or pressure requirements, we can provide cost-effective leased equipment. This is ideal for seasonal demand or temporary production expansion.

These flexible options ensure that your production schedules are never compromised, and that you always have access to high-performance equipment.

Expertise That Extends Beyond Service

Our after sales support does more than just repair and maintain your machines. PSI provides consultancy and guidance for optimising your vacuum and low pressure systems. From system layout recommendations to performance upgrades, we help you achieve maximum efficiency.

Through ongoing research and collaboration with Elmo Rietschle, our team stays at the forefront of vacuum technology. This allows us to deliver innovative solutions, whether you require a single vacuum pump for a laboratory application or a centralised system for industrial operations.

Choosing PSI as your Elmo Rietschle service partner ensures that your investment is protected. Our extensive experience, combined with local expertise, guarantees fast response times and professional support. Our service offerings include:

• On-site maintenance and support
• Predictive maintenance via service contracts
• Repairs using genuine spare parts
• Refurbishment with warranty coverage
• Flexible loaned, exchanged, and leased equipment solutions

With PSI, you gain a partner dedicated to maximising the performance, reliability, and lifespan of your Elmo Rietschle equipment. Our goal is to ensure that your vacuum and low pressure systems continue to deliver high-quality results, day after day.

By trusting your service and after sales needs to PSI, you can focus on your core operations while we manage your equipment’s performance. Our commitment to quality, reliability, and customer satisfaction ensures that your business runs smoothly with minimal disruption.

Pneumatics & Sensors Ireland are official distributors in Ireland for all Elmo Rietschle products and components. We have in-depth knowledge of all Elmo Rietschle products and their applications, and can advise on any installation or replacement. To learn more, contact us today.